This Privacy Policy governs the manner in which Care and Relief for the Young (CRY) collects, uses, maintains and discloses information collected from users (each, a "User") of the cry.org.uk website ("Site"). This privacy policy applies to the Site and all products and services offered by Care and Relief for the Young (CRY).

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, donate, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, their name, and email address and home address. Home address information will only be collected in the case of Gift Aid. Users may, however, visit our site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site related activities.

Non-personal identification information

We may collect non-personal identification information about users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about a user’s means of connection to our Site, such as the operating system and the Internet service provider utilised and other similar information.

Cookies

The website utilises cookies. These are used to ensure proper running of this website, and also to help us improve your experience when browsing.
The cookies we use are detailed below:

First party cookies

This website is built with Drupal. It will set a has_js cookie, used to determine whether your browser uses Javascript. It helps Drupal understand whether your browser can handle content enriched with Javascript functionality. As such, this cookie will be set, even if you opt out using the 'Cookie Control' widget.

If you try to log in, Drupal will also create a PHP session cookie. Depending on the method used for loging in, Drupal may also create some additional cookies. These are essential for logging in and as such, this cookie will be set even if you opt out using the 'Cookie Control' widget.

Finally, the Cookie Contol widget requires the use of a single cookie to remember your preferences.

First/third party cookies

This site makes use of Google Analytics. This enables us to understand how visitors use the site (which pages are most popular, how effectively visitors navigate the site, etc) and provides us with data that can be used to improve the website design and content in the future. Opting out of cookies using the 'Cookie Control' widget (displayed on the bottom of each page) will disable this service.

Google Analytics use the following cookies:

  • __utma: records your visits to the site.
  • __utmb and __utmc: records the time you entered the website, and the time you left the website. Lasts approximately 30 minutes.
  • __utmz: records how you found our website. Lasts for up to six months.
  • __utmv: used to provide segmentation information. Lasts until you clear your cookie cache.

How we use collected information

Care and Relief for the Young (CRY) collects and uses Users personal information for the following purposes:

  • To process donations
    We may use the information Users provide about themselves when making a donation only to provide service to that donation. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails
    If you opt-in to receive our newsletter, you will receive emails from us (approximately once per month) with news from our projects and occasionally with information about our charity or current donation campaigns we are running.

The email address Users provide for donations will be used to send them information and updates pertaining to their donation. It may also be used to respond to their inquiries, and/or other requests or questions. If a user decides to opt-in to our mailing list, they will receive emails that may include charity news and project updates. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the user may contact us via ukoffice@cry.org.uk.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

We use PayPal to process all donations, and none of the user’s payment details are received by the host or server of this website. A copy of PayPal’s privacy policy is available via their website.

Changes to this privacy policy

Care and Relief for the Young (CRY) has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Care and Relief for the Young (CRY)
Sovereign Place
Upper Northam Road
Hedge End
Southampton
SO30 4BZ

01489 788300
ukoffice@cry.org.uk

Policy updated: 28/04/2020